Frequently Asked Questions
Payments and Discounts
What payments are currently accepted?
We accept all major credit cards, as well as Paypal and Amazon Payments.
How do I apply an online discount code?
To apply an discount code to your order, enter the promo code on the top right-hand side of the checkout page. Only one discount code can be used for an individual order (although you can combine it with a gift card code if you have one).
Shipping and Tracking
When will my order ship?
We're excited to get your new Physiclo pants to you, and we try to get all orders shipped out as quickly as possible. But some days we get a lot of orders, so in rare cases it can take up to 24 hours for your order to be processed and shipped out of our warehouse. We also don't ship on weekends, so if you place an order on Friday afternoon, we'll ship it out for you first thing Monday morning.
When can I expect to receive my compression gear if i’m in the United States.
Orders are shipped from Los Angeles, CA, and shipping usually takes 2-5 days.
When can I expect my compression gear if shipping Internationally?
The delivery timeframe for international orders varies from country to country, but it usually takes 10-20 days. If you've waited longer than that, please call your local post office, as packages can sometimes be held up in customs.
*As a side note, please be aware that international packages may be subject to additional customs/duties depending on your country.
How can I track my package?
Once your order is shipped, you'll receive a separate shipping confirmation email along with a tracking number that you can use to locate your package.
Returns and Exchanges
Can I exchange my Physiclo pants for a different size?
If you find that your pants are too big or too small, we'd be happy to help you with an exchange. All exchanges are free within 14 days of receipt. Just send us an email at email@example.com with the subject line "EXCHANGE".
Because the cost of shipping back and forth is very expensive, please bear in mind that exchanges are final. Exchanged items cannot be returned later for a refund.
Can I return my Physiclo pants for a refund?
We want you to love training with your Physiclo resistance gear. But if you aren't satisfied, you can send it back within 14 days of receipt for a refund. Just send an email to firstname.lastname@example.org with the subject line "RETURN" and we'll get the process started for you. However, returns that are dirty, soiled, or damaged will not be accepted.
While we try to keep the return process as simple for you as possible, unfortunately we cannot afford to offer free return shipping at this time.
We’ll send you a pre-paid shipping label along with a Return Merchandise Authorization (RMA). The cost of return shipping, $8 for any number of items, will be deducted from your refund.
If you absolutely cannot stomach this $8 shipping/restocking fee, you may ship the returned items back to us at your own expense and we will issue a full refund to you. However, please email us first so that we can create an RMA and process a return for you.
What size is right for me?
Because of the built-in resistance bands, you may find that your Physiclo pants fit a bit tighter than typical compression wear. They're designed that way in order to create resistance, but it can be a bit tricky to get into, especially on the first try.
What's the best way to get them on?
Sometimes it takes a few tries to get used to putting on your Physiclo pants. If you're struggling on your first attempt, here's some tips that might help:
- When putting them on, first pull them up midway up each leg past the knee (one leg at a time), and then hold onto the waistband up while shimmying them the rest of the way up.
- Try putting them through the wash. This can help loosen up some of the stiff fabric and help to "break them in".
- If you find any unusual wrinkling or uncomfortableness, try taking the pants off and putting them on again- usually the second time fits much better!
Men's Sizing Chart
Women's Sizing Chart
How is Physiclo different from regular compression wear brands like CW-X and 2XU?
The difference is the built-in resistance bands. With our Pro Resistance Technology, Physiclo is a new kind of functional workout gear that acts like a training tool to make your workouts more physically challenging.
Think about it this way. You can wear compression pants during on race day or game day to improve your performance. But Physiclo resistance gear is worn for training only, so when you take them off for race day your legs will feel much lighter, faster, and stronger.
What are the benefits of training with Physiclo?
When you wear Physiclo compression pants, your body works harder to overcome the extra resistance they add to your movements, helping you get stronger, fitter, and faster.
Testers who wore Physiclo pants while running on a treadmill experienced:
- 9% higher heart rate
- 14% more calories burned
- 23% increase in muscle activity of the hamstrings and quadriceps
You can find out even more of the science behind Physiclo and Resistance Technology
Training With Physiclo
What activities are good for using compression tights with resistance?
Training with Physiclo helps you take your exercise routine to the next level whether you prefer running, yoga, cross training, spinning, or any other fitness activities that require a lower body workout.
Use them as running tights to push yourself to hit that personal best on your next race. Increase your efficiency while training for your next 5k, 10k, half marathon, or full marathon just by wearing our activewear during your run schedule. Wear these just like you would any other compression gear while training to get the best performance on race day.
Use them as workout leggings in the gym and engage more target muscle groups on leg day or cut down the time of your cardio sessions. Lunges, squats, box jumps, and any cardio routines are ideal for use with our compression leggings.
Will this make me feel extra tired during my workout?
Yes, wearing Physiclo will push your muscles to work harder and therefore your body will get tired more quickly than usual. But wait! Most people have noticed that the actual PERCEPTION of the resistance goes away after 15-20 minutes as your body acclimates, so it won't make you feel like you're struggling.
Will this make me sweat more during my workout?
Nope, Physiclo is made from fabrics that are highly ventilating and moisture-wicking. If you're sweating more, it's because you're doing more!
Couldn't I just work out longer and get the same effect?
It's not quite the same. Does lifting 10 lbs one time give you the same effect as lifting 1 lb ten times? In general, wearing Physiclo makes your workouts more efficient, meaning you can achieve better results in less time.
Can I wear this on the couch to burn extra calories?
No, unfortunately Physiclo isn't a"miracle pill". Our resistance gear acts like a multiplier to help you get more out of what you're doing. If you're doing nothing, then you'll get... well, nothing!
Can I wear this while I'm at school / work to burn extra calories?
Absolutely. Physiclo resistance pants can help you get more out of any kind of routine activity, and it's sleek enough to wear under everyday clothes. Of course, you won't get as much of an effect when sitting at a desk, but commuting and walking around with Physiclo are perfect ways to burn extra calories!
Can I wear this on game day / during competitions?
Not recommended. Remember, Physiclo is ADDING RESISTANCE to your movements and making your body work harder. It's perfect for training in, but you'll want to take it off on game day.
Where can I find Physiclo near me?
Unfortunately right now you can only purchase Physiclo online. However we're working on exploring new retail opportunities to get Physiclo in stores near you in the future!
I have a retail space you think Physiclo would be perfect for.
We'd love to talk to you. Please contact email@example.com with the subject “RETAIL” and we'll get in touch with you!
How should I wash and care for my Physiclo leggings or shorts?
Washing instructions are on the care tag of each garment:
Machine wash cold with like colors only
Do not bleach
No fabric softener
Tumble dry low
How can I get in touch with your team?
You can email us at firstname.lastname@example.org or call us directly at 866-830-8421 (Monday - Friday from 9am - 5pm).